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Local government best practice and information

Publication Type and size

Administrative action complaints - Penalty infringement notices
A guideline for management and reporting of complaints about parking fines and other penalty infringement notices.

PDF icon 186KB
Guideline on equity and fairness in rating for Queensland local governments
This guideline sets out principles to assist local governments implement fair and equitable rating systems while ensuring flexibility for raising sufficient own source revenue.
PDF icon 252 KB
Guidelines for identifying rateable land in indigenous councils
This resource is aimed for indigenous local governments to assist with the identification of rateable land within an indigenous local government area. These guidelines will summarise the various exemptions to rateable land to assist local governments to identify rateable land in their areas.
PDF icon 102 KB
Information required by State Valuation Service for rateable land
This resource is to assist local governments with the requirements in providing information to the State Valuation Service so that statutory valuations can be developed for rating purposes.
PDF icon 70 KB
Own source revenue  polices and options for local government
A handy reference for local governments which will assist them to consider their own source revenue options and to develop revenue policies and strategies.
PDF icon 356 KB
Fact sheet - How to calculate and levy general rates
This resource is to assist local governments on how to calculate and levy general rates within a local government area.
PDF icon 95 KB
Model Meeting Procedures
Procedures available for Queensland local governments to adopt as a mandatory procedure or as a guide to develop compliant meeting procedures.
PDF icon 495 KB
Example Investigation Policy
Example policy available for local governments to adopt as a mandatory investigations policy for dealing with complaints about councillor conduct in Queensland.

PDF icon

120 KB

Discretionary funds fact sheet
Information about discretionary funds incorporating new reforms to improve transparency.
PDF icon 95 KB

Last updated: 20 Feb 2024